How to clean your Kangen Machine
Here is a video showing you how to clean your Kangen Water Machine, using Enagic’s reusable e-cleaner cartridge:
Share on FacebookEnagic USA has a new improved return policy
Effective today, March 1, 2010, Enagic USA has a new and improved return policy:
RETURN POLICY EFFECTIVE MARCH 1st, 2010
1.A full refund minus shipping fees will be granted only if a machine is returned both
unused and within 7 days of receipt*.
2. A restocking fee of $100 will be charged when:
➡ A machine is returned used (water runs through the machine even once) within
7 days of receipt.
➡ A new machine is returned after 7 days but before 1 month after receipt.
3. A used machine returned after 7 days but before 1 month of receipt will be charged a
processing fee (in lieu of a restocking fee) as follows:
| MODEL | SD501 | DXII | JRII | ANESPA | SUNUS | SUPER 501 |
|---|---|---|---|---|---|---|
| PROCESSING FEE | $380 | $310 | $310 | $320 | $200 | $700 |
4. A machine in any condition may NOT be returned for a refund after 1 month
following receipt.
➡ In the event of financing, the buyer is accepting the responsibility to fulfill their
monthly payment obligations in totality if the machine is not returned within
the 1 month return period.
5. Shipping fees are never subject to a refund. Installment charges are refunded on a
prorated basis.
6. It is the owner’s responsibility to pack the machine in safe, secure condition.
* Receipt refers to the date of pickup or date of signed delivery of the machine. Days are
counted from that date (day of receipt), not the purchase date of the machine.
